Body Mind Connection
New at Maité?
There is always a first time to join the reformation. Please arrive 15 minutes before class. Bring your water bottle and *grip socks for your reformer class and enter our safe space.
Please make sure you add some extra time to your arrival to get a thorough introduction.
Arrival
Please arrive 10-15 minuted before class and check in at the front desk.
If you arrive late, we can not allow you to enter the class – especially if you have never been on the reformer. We know life can get in the way but for the respect of our clients we can not allow late admittance and your credit can not be revoked.
Reformer Newbie
For your safety you need to be at the studio around 15 minutes in advance in order for your teacher to explain the machine to you. Under no circumstances are you allowed to join the class if you are even 1 minute late and we can not revoke your credit due to safety.
What to bring
Come as you are, just bring your gym wear, *grip socks and a towel if you wish to shower afterwards. You can leave your personal belongings in your lockers.
*on the reformer
Equipment & Grip Sock Policy
Please be aware that you need to wear grip socks for your reformer classes for your own safety. If you don´t have any, don´t sweat it, you can buy some at the studio.
We have yoga mats for you to use, if you wish to bring you own mat, that is totally cool too.
Gift Card
If you wish to purchase a Gift Card just follow this link and show someone that you love them.
Cancellations
If you can’t make it to class, that’s cool, please make sure you cancel your spot 24 hours before the start of the class not to lose your credit and allow others to take your spot. If you cancel within 24 hours of your class or do not show up, your credit will be deducted from your account.
Sick and can´t make it?
Please make sure you sign out of your activity in advance even if it is past the 24 hr window so someone else has the chance to book a spot. Once signed out send us an email to studio@maite-reformation with the Subject “Sick – insert Date & Class – Doctors Note” and we will see right to it.
With your doctors note you will receive your credit back to your Eversports account. You can then use this credit for another time.
Refunding your class
If you wish to get your class refunded after cancelling it in the allowed cancellation window of 24 hrs, simply write us an email to studio@maite-reformation with the Subject “Refund Class” to ask for your money back instead of the credit you receive.
Important notice, this will need to be requested within 90 days after your cancellation.
Packages and duration
You need an extension for your purchased packages or can not see it on your Eversports account due to it likely having run out? Don´t worry, just send us an email to studio@maite-reformation with the Subject “Extension Pass” and we will see right to it.
Inquiry about private class/ corporate class/ birthday & Co
Would you like to book a private class for you and your friends or colleagues? Just write us an email to studio@maite-reformation with the Subject “Private Class” with the Date and we will forward you our prices.
Amenities
We take fitness extravaganza serious and provide you male and female changing rooms where you can find *pink showers and our changing rooms are equipped with Dyson hair-driers.
Our class rooms are equipped with AC`s.
Towels
If you wish to shower afterwards we encourage you to bring your own towels as we seek sustainability. We do provide towels if need be for for a small contribution.
Glas
Due to the potential risk of breakage and the associated safety hazard, we kindly ask that you refrain from bringing any glasses or glass bottles into the workout rooms. This policy is in place to ensure a safe and comfortable environment for all our participants.